GP Packaging is committed to protecting your privacy as a customer (or visitor). We use the information we collect to support the products and services we provide to you.

When you visit or purchase at our Website, the products and services we provide are subject to the conditions of this policy.

YOUR PRIVACY

We respect the privacy and confidentiality of the information provided by you and adhere to the Australian Privacy Principles under the Privacy Act 1988.

The Privacy Policy describes how we collect, acquire, use, process, manage, transfer, exchange and disclose personal data.

ACCEPTANCE OF OUR PRIVACY POLICY

The use of our Website is subject to the Private Policy (including our standard Terms and Conditions for the supply of Goods and Services), which constitutes the entire agreement between you and us. Please read the Private Policy carefully before you use our Website. By using our Website, you indicate that you have, effective upon the date you used our website, read, accepted, and agreed to be bound by the Private Policy.

If you have any questions or concerns about our Private Policy or the use of your personal information, please contact us.

As we plan to ensure our Privacy Policy remains current, this policy is subject to change. We may modify this policy from time to time, and all modifications will be effective immediately upon posting the modifications on our Website. Policy update dates are provided at the top of each policy page. You should check the Private Policy regularly to ensure you are aware of any changes, and only proceed to use our Website if you accept and will comply with the new Private Policy. Continuing to use our Website shall be deemed that you agree to be bound by the amended Private Policy as presented on our Website.

DEFINITIONS

·       “Agreement” means the Private Policy herein, together with any quotation, order, invoice or other document or amendments expressed to be supplemental to this Agreement.

·       “We”, “Us”, “Our or “Ourselves” means AU Packaging Pty Ltd T/A GP Packaging, its successors and assigns or any person acting on behalf of and with the authority of AU Packaging Pty Ltd T/A GP Packaging.

·       “You”, “Your”, or “Yourself” means any person/s (end user) being of the legal age of eighteen (18) years.

·       “Incidental Item(s)” means goods and services that may be purchased or sold through our Website to be supplied and provided by us to you, as specified on our Website.

·       “Website” means a location that is accessible on the Internet through the World Wide Web and which provides multimedia content via a graphical user interface.

·       “Prohibited Content” means any content on any advertising media that:

·       is, or could reasonably be considered to be, in breach of the Broadcasting Services Act 1992; the Fair-Trading Acts of the applicable States and Territories of Australia and the Competition and Consumer Act 2010 (CCA); or any other applicable law or applicable industry code; or

·       contains, or could reasonably be considered to contain, any misrepresentations; or is, or could reasonably be considered to be, misleading or deceptive, likely to mislead or deceive or otherwise unlawful; or

·       is, or could reasonably be considered, in breach of any person’s Intellectual Property Rights (including, but not limited to, the distribution of digital files or any other material in which We do not own the copyright).

·       "Personal Information" means any information that identifies or can be used to identify you, directly or indirectly. Examples of Personal Information include, but are not limited to, first and last name, date of birth, email address, gender, occupation, or other demographic information.

·       "Confidential Information” means information of a confidential nature, whether oral, written or in electronic form, including, but not limited to, this Agreement, a party’s intellectual property, operational information, know-how, trade secrets, financial and commercial affairs, contracts, our information and pricing details.

COLLECTION, STORAGE AND SECURITY OF YOUR INFORMATION

We collect and store the information you enter on our website or give us in any other way from time to time.

At all times, we try to only collect the information we need for the particular function or activity we are carrying out.

You may provide basic contact information such as your name, phone number, address, and email address to enable us to send information or process your order. We may also collect additional information at other times, including but not limited to when you provide feedback, change your content or email preferences, respond to a survey, or communicate with our customer support or sales team.

We may collect financial information to bill you for products and services. Any financial information collected is for the purpose of transaction approval and funds transfer. The financial information we collect from you is stored securely.

When you use our Website, we may also collect personal information about you, such as:

·       Transaction Information: we may collect your transaction details when you place an order, including the products you have ordered, the date and time of your order and the amount charged;

·       Usage and Preferences: we may collect information about how you interact with our website, including the pages you visit and your preferences. We may do this through the use of cookies and other similar technologies;

·       Device Information: we may collect information about your devices such as the hardware model, operating system, preferred language, unique device identifier and mobile network;

·       Other Information: we may also collect and store information such as your IP address, access dates and times and browser type.

 USE OF PERSONAL INFORMATION

We may use personal information collected from you to provide you with direct marketing material, updates regarding our Website and information in the form of an EDM.

However, if you wish to cease receiving any such information, you may inform us either by email or unsubscribing at any time, and your request will be actioned immediately.

Individual profiles and company details are not used for any other purpose. Details are only supplied to a third-party supplier when it is required by law for goods or services which you have purchased or to protect our copyright, trademarks and other legal rights.

PERSONAL DATA

We respect the privacy of our customers. We may collect information on or through our website that can personally identify you. For example, we collect personally identifiable information which you volunteer to us to respond to your questions and comments about us and our products and services (“Personal Data”).

We will use all reasonable means to protect the confidentiality of your Personal Data while in our possession or control.

We will not knowingly share any of your Personal Data with any third party other than our service providers, who assist us in providing the information and/or services we are providing to you.

To the extent that we do share your personal information with a service provider, we would only do so if that party has agreed to comply with our privacy standards as described in this privacy policy. Some of our service providers may be overseas and not subject to Australian Privacy Laws.

Any non-personal information, communications, and material you send to our website or to us by email, or which we obtain from third parties without promises of confidentiality, may be kept, used and disclosed by us on a non-confidential basis. We are free to use and reproduce any such information freely and for any purpose.

ACCESS OF INFORMATION

GP Packaging takes reasonable steps to ensure that the information it holds about you is accurate and complete whenever it collects or uses that information. Please contact us if you believe or know that the personal information we hold about you is inaccurate or incomplete so that we can take reasonable steps to correct this information.

DISCLOSURE OF YOUR INFORMATION

We may, from time to time, need to disclose certain information, which may include your Personal Data, to comply with a legal requirement, such as a law, regulation, court order, subpoena, or warrant, in the course of a legal proceeding or in response to a law enforcement agency request.

We may use your Personal Data to protect the rights, property or safety of our Website, our customers or third parties.

ANONYMITY

We will allow you to interact with us anonymously or using a pseudonym wherever possible. For example, if you contact our Customer Support with a general question, we will not ask for your name unless we need it to adequately handle your question.

However, for most of our functions and activities, we usually need your name and contact information and enough information about the particular matter to enable us to fairly and efficiently handle your enquiry, request, complaint or application or to act on your report.

COOKIES

A Cookie is a small file placed in your web browser that collects information about your web browsing behaviour. We use cookies and similar technologies for storing and honouring your preferences and settings, enabling you to sign in, combating fraud, and fulfilling other legitimate purposes. The use of Cookies allows our website to tailor its configuration to your needs and preferences.

Cookies do not access information stored on your computer or any personal information (e.g. name, address, email address or telephone number). Most web browsers automatically accept cookies, but you can choose to reject Cookies by changing your browser settings. This may, however, prevent you from taking full advantage of our website.

Our Website uses Cookies to analyse website traffic and helps us provide a better Website experience. In addition, Cookies may be used to serve relevant ads to customers through third-party services such as Google Adwords. These ads may appear on our website or other websites you visit.

THIRD PARTIES

We do not and will not sell or deal in personal or customer information. We will never disclose your personal details to a third party except the necessary information required by providers of products or services you have purchased or to protect the rights, property or safety of our Website, our customers or third parties or if required by law.

We may use your information in a general sense without any reference to your name or your information to create marketing statistics, identify user demands and assist it in meeting customer needs generally. In addition, we may use the information that you provide to improve our Website, products and services but not for any other use.

OVERSEAS RECIPIENT DISCLOSURE

We may disclose personal information to overseas recipients depending on the nature of the services those recipients provide to GP Packaging (for example, storing data via a cloud service hosted on servers located overseas or where delivery address information for orders is managed via a third-party located overseas.)

SECURITY

We strive to ensure the security, integrity and privacy of personal information submitted to our Website, and we periodically update our security measures considering current technologies.

LINKS

Our Website may contain links to other Websites. These links are meant for your convenience only. Links to third-party Websites do not constitute sponsorship or endorsement, or approval of these Websites.

Please be aware that we are not responsible for the privacy practices of such other Websites. We encourage our users to be aware, when they leave our Website, to read the privacy statements of each and every Website that collects personally identifiable information.

This privacy policy applies solely to information collected by our Website.

YOUR DATA PROTECTION RIGHTS

Under certain circumstances, by law, you have the right to:

·        Request Information about whether we hold personal information about you, and, if so, what that information is and why we are holding/using it.

·        Withdraw Consent in the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time.

·        Make a Complaint about our handling of personal information about you.

·        These services are Free of Charge.

Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes to which you originally agreed unless we have another proper and legitimate basis for doing so.

We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal data is not disclosed to anyone with no right to receive it.

If you have any complaints regarding our handling of your personal information, please contact us.

COPYRIGHT NOTICE

Our Website and its contents are the copyright of GP Packaging – © 2024. All rights reserved. Any redistribution or reproduction of part or all the contents in any form is prohibited other than the following:

·        You may print or download contents to a local hard disk for your personal and non-commercial use only.

·        You may copy some extracts only to individual third parties for their personal use, but only if you acknowledge our website as the source of the material.

·        You may not, except with our express written permission, distribute or commercially exploit the content. You may not transmit it or store it on any other website or other forms of the electronic retrieval system.

Our website is owned and operated by GP Packaging ABN 18 149 169 031.